Last Updated: January 15, 2024
At Karachideals, we want you to love your stationery! If for any reason you're not completely satisfied, we offer a hassle-free return policy.
✨ 30-Day Return Window: You have 30 days from the date of delivery to return your items for a full refund or exchange.
To be eligible for a return, your item must meet the following conditions:
The following items cannot be returned due to hygiene and customization reasons:
Email us at returns@kawaiipenshop.pk within 30 days of delivery
Receive your Return Authorization number and return shipping label
Securely pack the item with all original packaging
Drop off the package at any designated courier location
Once received and inspected, your refund will be processed within 5-7 business days
| Refund Method | Processing Time | Notes |
|---|---|---|
| Original Payment | 5-7 business days | Refund to JazzCash or EasyPaisa account used |
| Store Credit | 1-2 business days | Receive 10% bonus credit! |
| Exchange | 3-5 business days | Exchange for different color or product |
Received a damaged item? We're so sorry!
Email: returns@kawaiipenshop.pk
Phone: +92 300 1234567 (Mon-Sat, 9AM-8PM)
WhatsApp: +92 300 1234567